You will qualify if you are in receipt of any of the below benefits:

higher rate mobility component of disability living allowance (DLA) - we will need to see your award notice or excise duty exemption certificate
a score of eight points or more under the 'Moving around' activity of the mobility component of Personal independence payment (PIP) and/or "communicating verbally" activities - we will need to see your award notice.

We do not accept yearly update letters; please ask for your full entitlement letter or statement of entitlement which includes a point’s breakdown if you are in receipt of Personal Independence Payment. All benefit letters will need to show if your entitlement is either ongoing, indefinite or has an end date.

Please note

Your award letter must confirm that you are expected to receive the benefit for a minimum of 12 months from the date of your application for a bus pass.

war pensioner's mobility supplement - we need to see your award letter from the service personnel and veterans agency

If you are not in receipt of the above benefits but your circumstances are the following, then you will still qualify:

blind or partially sighted - we will need to see a certificate of vision impairment (CVI) or a confirmation from you visual impairment team
profoundly or severely deaf - we need confirmation of your condition from a specialist agency or charity or an audiological report showing a hearing level of 70 decibels or worse
without speech - confirmation of your condition from a specialist agency or charity providing services for people without speech
a disability or injury which has a long term effect on walking - proof of disability, e.g. your Personal independence payment (PIP) or Disability living allowance (DLA) award letter
do not have arms or has a long term loss of the use of both arms - proof of disability, e.g. your Personal independence payment (PIP) or Disability living allowance (DLA) award letter
a learning disability, which includes impairment of intelligence and social functioning - confirmation of your condition from a specialist agency or charity providing services for people with learning disabilities, Headed letter from day hospitals or institutions or an Education Health Care Plan
unable to have a driving licence due to disability - a letter from the Driver and Vehicle Licensing Agency (DVLA) confirming refusal of your application under section 92 physical fitness, a completed declaration from your key worker in the assertive outreach team or a supporting letter from a specialist agency or charity confirming your primary diagnosis precludes you from holding a licence to drive a motor vehicle
Please note: eligibility under this category will be considered on the grounds of physical fitness regardless of age and anyone who has been refused a driving licence, or is likely to be refused a driving licence through a persistent misuse of drugs or alcohol, will not qualify for a national bus pass

If you are unable to provide any accepted forms of evidence you will need to request a declaration form, which, following completion would be sent to your doctor/consultant to verify. These forms are only issued once all other options have been exhausted. A member of staff may want to discuss your application with you further at this point.

Email to request a form

Concessionary travel

Older person's bus pass

Disabled person's bus pass

Senior railcard discount code

Disabled railcard discount codes

Concessionary travel frequently asked questions