Charges for care and support
How much will I be charged?
The principles that we apply when calculating how much you may be charged for care and support services are set out within our charging policies, which meet the statutory guidance on charging for care and support under the Care Act 2014.
Once we have agreed your care and support plan, we will work out how much you will be required to contribute towards the cost of the services you receive. We do this by carrying out a means tested financial assessment.
To complete the financial assessment we will ask you to give us full and detailed explanations/documents relating to your financial circumstances. Further information about the financial assessment, how it works and how to submit your information to us online can be found on our financial assessment calculator page.
Our financial assessment calculator can also be used to find out how much you may be required to pay towards services, before you begin the care assessment process.
We make sure that you have enough to live on each week. These amounts are set by the Government each year:
- if you are moving into residential or nursing accommodation this is known as your Personal Expenditure Allowance
- if you are receiving care at home this is known as the Minimum Income Guarantee
If you are receiving care in your own home or the community we will look at the amount of income you have left after taking away some of your outgoings to work out your charge. You may also have other costs which may be incurred as a direct result of your disability or health condition, therefore we will also take this into account if applicable. This is known as Disability Related Expenditure (DRE).
More information about DRE can be found in the Charging Policy for Non-Residential Care (PDF, 840KB).
What if I disagree with the amount I have been assessed to pay?
If you are unhappy with, or have queries, about the outcome of your financial assessment, please contact our Client Finance Team who will be able to go through the assessment with you and explain how the calculation has been made.
