Charges for care and support

The calculation works out the contributions you will be required to pay. From the information provided for your financial assessment, this produces your individually assessed weekly charge. This is compared to the actual cost of the care you are receiving. You are then charged the lower of either your assessed weekly charge or the actual cost of the care. There is no set maximum weekly charge, and you won’t be asked to pay more than you can afford.

You will be asked to pay the full cost of the services you receive if one of the following applies to you:

• your capital is over £23,250
• you decide not to tell us about your financial circumstances
• you refuse to provide financial information in order for an assessment to take and/or refuse to take part in the assessment process

You will receive a letter or an email from us confirming the outcome of the financial assessment, our preferred way to communicate this information to you in is writing via email.

Attached to the letter is a summary of how your assessed contribution charge will have been calculated. This summarises everything you will have told us about your finances, including details of your capital and savings, your expenditure in relation to household expenses and any expenditure in relation to your disability or health condition if this is applicable.

When you receive your letter, you should check the details and contact your Financial Assessment Officer if anything is incorrect, or you need support to understand the information.