Drainage and flooding

Emergency action

If there is a risk to life and you require evacuation, please dial 999. Please ensure to turn off the gas, water and electricity to avoid further danger, if it's safe to do so.

For other flooding emergencies, you should call us on 0300 123 7036 to report any issues that present an immediate danger or could impact on a residential property or business.

In the event of serious flooding, we work closely with the emergency services. We help where we can, in particular where people are vulnerable. We have a network of local people and organisations we can call on to help when there's a flood.

Emergency sewage leaks

A sewage leak is an environmental and health hazard. Please call the relevant utility company, so that their specialist team can immediately deal with this issue.

Useful contacts

Emergency contacts

• Cheshire Police: 999 - if there is an immediate risk to life, please call the police (101 for non-emergencies)
• Environment Agency Floodline: 0345 988 1188 - to report a flood or if your property is at risk of flooding from a reservoir, river or coastal water
• United Utilities: 0345 6723 723 - if flooding is from sewers or burst water mains
• Welsh Water: 0800 052 0130
• Power cuts 105 - to report a power cut or get updates when your electricity has been cut off

For regular updates on the weather

• Tune in to your local radio station for the latest information about flooding and traffic reports.
• Check the Met Office Severe Weather Warnings.
• Follow the Met Office on Facebook and Twitter for weather updates.
• Follow the hashtags and #FloodAware on Twitter.