Professional referrals
Please note that the Local Authority does not accept professional referrals in the following areas other than through the designated online Portal. Telephone referrals will not be considered, except during system ‘downtimes’.
The only exceptions are requests for an approved Mental Health Practitioner due to the urgent nature of these requests and they will be taken over the phone
Deprivation of Liberty Safeguards (DoLS)
If you are a professional in a Care Home or Hospital ONLY.
To make a request for Urgent and/or Standard Authorisation please refer online
If you have any further queries in relation to the Mental Capacity (Amendments) Act 2019 or the Liberty Protection Safeguards, please contact the DOLS Team:
- Phone: 0151 337 4602
Domestic Abuse
Information of where to find help can be found on our domestic abuse page.
Police Vulnerable Person’s Assessment (VPAs)
Through the Police reporting system, administered by Cheshire Police.
Ambulance Reports
Through the NWAS reporting system.
Approved Mental Health Professionals (AMHP) Requests
Will come from professionals only and can be requested by contacting Adult Social Care community Access Team. To find out more about the Dedicated AMHP Service in Cheshire West please visit our Teams page.
Children, Young People and Families referrals
Children's social care and safeguarding or Early Help and prevention referrals can be accessed through the portal.