How to get Support

After the social care assessment, a decision will be made about whether you are eligible for care and support. This decision will be explained to you. If you have needs and want the local authority's help to meet them, this will also be discussed with you.

If you do not wish to wait for the outcome of your assessment you can refer to Client finance for other support to fund your own care and support privately.

If you are eligible

If you are eligible for social care support, you will be referred to the Client Finance department for a financial assessment, to understand whether you will need to contribute towards some or all of the cost of the support. This will depend on your income and any savings you may have.

To lessen delays you can complete an online financial self-assessment, more information can be found on our Financial assessment calculator page.

Support planning 

You may wish for us to work with you to put a support plan in place:

Find out more about Support planning. 

If you are not eligible 

If your level of need means you are not eligible for support from us, we will offer free advice and information and put you in touch with other organisations and services in your community that can help you for example:

Further sources of support

• Live Well Cheshire West; our directory of services and support in Cheshire West.
• Let’s Talk; face to face venues where you can talk to a member of staff
• Carer’s support
• Support from the NHS if your needs are due to an ongoing health condition
• Signposting you to support in your community
• Police
• Technology Enabled Care 
• Ask Sara; Explore the range of equipment which could help you
• Small good Stuff; linking people who need care or support with local people who can help.