Discretionary hardship payments

All awards are worked out on your income, but we will also include in the calculation any income and savings which you have, including income which we would normally ignore in Council Tax Reduction scheme calculations.

We will look at things like:

• your total income
• whether you have any savings
• whether anyone else in the house who is able to help financially
• whether you have any loans or debts to pay
• whether you could rearrange your finances to improve the situation
• whether you or your family have any special circumstances, such as ill health or disability