Resident Assistance Points
Town Hall, Chester
Due to chester graduation ceremonies we are temporarily moving to Northgate Arena (Victoria Road, Chester CH2 2AU): Tuesday 5 - Friday 8 November. Normal location and hours will resume 11 November.
Side entrance
Northgate Street
Chester
CH1 2HJ
Most services are available online for you to report non urgent enquiries. You can also contact us to make a general enquiry.
To book a face to face appointment with a customer service adviser, please call 0300 123 8123
Resident Assistance Point (RAP)
This building is equipped with technology to enable customers to access Council services. Staff are also on hand to provide guidance and advice.
RAP Opening hours
Monday to Friday 9am - 12.30pm
Parking
We have multiple car parks in Chester for you to use.
