Resident Assistance Points
The Portal, Ellesmere Port
Wellington Road
Ellesmere Port
CH65 0BA
Most services are available online for you to report non urgent enquiries. You can also contact us to make a general enquiry.
To book a face to face appointment with a customer service adviser, please call 0300 123 8123
Resident Assistance Point (RAP)
This building is equipped with technology to enable customers to access Council services. Staff are also on hand to provide guidance and advice.
RAP Opening hours
Monday to Friday 9am - 5pm
Parking
We have multiple car parks in Ellesmere Port for you to use.