Visit us

To book an appointment to see a dedicated customer service adviser, with a range of times and locations available to suit you, please contact us on 0300 123 8123.

Resident Assistance Points are now available in some of our buildings and libraries. Buildings are equipped with technology to enable customers to access Council services and staff are on hand to provide guidance and advice.

Council buildings (supported by specialist customer service advisers)	Libraries
Chester: Town Hall (side entrance)	Ellesmere Port Library
Ellesmere Port: The Portal	Frodsham Library
Northwich: Information Centre	Neston Library
Winsford: Wyvern House	Winsford Library

Christmas and New Year

Christmas and New Year service changes

Changes to library, museums and archives opening times during the Christmas period

Changes to waste collections Christmas 2023

Household Waste Recycling Centre hours during the Christmas period 2023

Other ways to access Council services

Report it

Contact