Passenger information

There are two types of vehicles operating in the borough.

Hackney Carriages

These are generally London style cabs or van conversions which are wheelchair accessible and:

• can be flagged down on the street, an authorised rank, or pre-booked
• display white front and rear taxi licence plates
• charge metered fares depending on the zone that are regulated by us
• display a ‘Taxi’ sign on its roof

Private hire vehicles

These are saloon or minibus vehicles which:

• display yellow front and rear private hire licence plates and yellow door stickers
• they sometimes display yellow stickers with the name of the private hire company
• charge fares set by private hire companies (we do not regulate these fares)
• can only be pre-booked through a private hire company (they are not insured to carry you unless pre-booked), for your safety, only ever use licensed vehicles and ensure the driver is wearing a badge