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Council Housing Tenant and Leaseholder Engagement Strategy Consultation

Closing date: 5pm on Sunday 13 April 2025

Background

We are developing a new draft Council Housing Tenant/Leaseholder Engagement Strategy which sets out how the Council, working with its strategic housing partner ForHousing, will engage with both our tenants and leaseholders.

The draft strategy details how the Council will ensure that its tenants and leaseholders are able to engage in an open and transparent way. At the same time, the strategy also describes what good engagement looks like and how any feedback from Council tenants and leaseholders will be used to improve services.

The strategy also compliments and supports our council housing vision statement, namely:

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We aim to provide affordable homes of the right type and quality to meet the housing needs of those who are unable to meet their own needs in the housing market now and in the future.

We will work in partnership to support our tenants to prosper and improve their wellbeing and ensure neighbourhoods and communities are sustainable, safe and pleasant.
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We would like to hear your views on our draft Council Housing Tenant/Leaseholder Engagement Strategy. We are keen to hear what you think of our aim and key objectives, as well as the commitments we will make to you.

Find out more

You can read the draft Council Housing Tenant/Leaseholder Engagement Strategy below:

Share your views

There are several ways you can take part and share your views:

  • Complete the survey online:
Have your say
  • You can attend our in-person Engagement Strategy Workshop by contacting us using the details below.
  • Email your views to: housingstrategy@cheshirewestandchester.gov.uk
  • Telephone: 0151 356 6410, to speak to someone in the Housing Strategy, team and quote: ‘Council Housing Tenant/Leaseholder Engagement Strategy Consultation.
  • Write to us at: Council Housing Tenant/Leaseholder Engagement Strategy, Cheshire West and Chester Council, Housing Strategy, The Portal, Wellington Road, Ellesmere Port, CH65 0BA
  • Paper copies and alternative formats of the consultation information and survey are also available on request using the contact details above.

Closing date: 5pm on Sunday 13 April 2025

What happens next:

Your feedback is important as it will be used to help inform the development of the new Council Housing Tenant/Leaseholder Engagement Strategy.

Findings from this consultation will be used to shape the final version of the strategy. They will be shared with the Council’s Place Overview and Scrutiny Committee in June 2025 and Cabinet in September 2025 to help them make an informed decision about whether to implement the changes which, if agreed, will be made by ForHousing who manage the Council`s housing.

The results from the consultation will be available on the Council’s website in May 2025.

Privacy Notice

If you would like to know more about how we use and store the information you give us, you can visit our privacy notice page.

Accessibility

Council information is also available in audio, braille, large print or other formats. If you would like a copy in a different format, in another language or require a British Sign Language (BSL) interpreter, please use one of the methods below.