Mobile Library Service consultation
This consultation is now closed.
Thank you to everyone who took part in the consultation. We have prepared a report that summarises the feedback received and actions to be taken as a result of the consultation.
The feedback has been considered by senior managers. As a result, the Council's new electric mobile library vehicle went into service on 24 July 2023. We believe it is the first electric mobile library in the country and along with solar panels and LED lighting, will contribute to the Council's aim to be carbon neutral by 2030. The vehicle is fully accessible and includes a hearing loop. Other improvements include an awning for summer activities and onboard Wi-Fi and digital access for customers.
Following consultation feedback the following actions were taken:
- Proposed new stops, times and dates have been implemented.
- Stops proposed to be withdrawn have been removed, with the exception of Backford Church due to safety concerns.
- Two stops have been renamed for accuracy.
- New activities have been added to one of our stops and we are exploring options to do this at other stops.
- Promotion of the new mobile library service has been enhanced online and by using flyers and posters.
- A commitment has been made to review the stops every six months, with the first in January 2024.
Continue reading for more details of the actions taken during the consultation.
More information about the new Mobile Library Service routes is available:
What we are consulting on
Cheshire West and Chester Council is carrying out a public consultation to understand the views of service users, residents, and stakeholders on proposals to improve the mobile library service. Feedback will help shape the future mobile library service to meet the needs of residents.
Find out more
How to share your views
There are several ways to take part and share your views:
- Complete the online survey
- Pick up a paper survey on the mobile library or in any library across the borough. You can find your nearest library online: Find a library
- Email: libraries@cheshirewestandchester.gov.uk
- Telephone: 0300 123 8 123 quoting Mobile Library Service Consultation
- Write to: Ellesmere Port Library, Civic Way, Ellesmere Port, CH65 0BG
- You can also request a copy of our consultation in alternative formats including paper using the contact details above.
You can drop in to one of the following engagement sessions at the mobile stops below:
- Guilden Sutton Village Hall: Monday 22 August 10.30am until 12noon
- Kingsmead Dukes Way: Wednesday 24 August 3pm until 4pm
- Farndon Memorial Hall: Wednesday 31 August 1.10pm until 1.45pm
- Ledsham Village Hall: Friday 2 September 9.40am until 10.10am
- Burton Village Hall: Friday 2 September 11.10am until 11.50am
- Kelsall Community Centre: Friday 9 September 2.40pm until 4.15pm
- Elton Community Centre: Thursday 22 September 2.30pm until 4.30pm
How your views will be used
The feedback from this consultation will be considered by the library service to help shape the future of the mobile library to meet residents' needs. The consultation findings will be available on the Council's website late November 2022 alongside an update on the outcome of any decisions taken and the next steps.
Privacy notice
If you would like to know more about how Cheshire West and Chester Council use and store the information you give us you can visit our privacy notice.
Other ways of accessing information
Council information is also available in audio, braille, large print or other formats. If you would like a copy in a different format, in another language or require a British sign language (BSL) interpreter:
- Email: equalities@cheshirewestandchester.gov.uk
- Telephone: 0300 123 8123
- Textphone: 18001 01606 275 757