COVID-19 privacy notice

Who is the Data Controller for this processing?

Cheshire West and Chester Council and Selected Health and Care Providers are the Data Controllers for this processing.

What services are covered by this privacy notice?

COVID-19 High Risk Groups

Personal data is being collected to assess and provide support to adults, children and young people who are in high-risk categories and would be considered vulnerable, if infected with Coronavirus.

Please read our Summary COVID-19 High Risk Groups Privacy Notice for further information.

COVID-19 Vaccination Programme – Frontline workers

Personal data on Cheshire West and Chester Council’s frontline workers is being shared with our public health partners to identify critical employees and offer them a COVID-19 vaccination. Once frontline workers have been vaccinated, we are required to maintain a record of who has been vaccinated. Further details on the information that is being shared and collected for this purpose can be found on our Frontline Workers Data and the COVID-19 Vaccination Programme Privacy Notice.

Covid 19 Vaccination Programme – Vulnerable clients

Personal data on vulnerable Cheshire West and Chester residents in receipt of support from the Council is being shared with our public health partners to offer them a COVID-19 vaccination. Further details on the information that is being shared for this purpose can be found on our COVID-19 Vaccination Programme Privacy Notice.

Community volunteers

Personal data is being collected in order to coordinate the community response to COVID-19.

Further information can be found on our Community Volunteers Privacy Notice.

Support for staff

Personal data is being collected to enable us to identify any staff (or those closely linked to staff/dependents) who are in any of the high-risk categories and would be considered vulnerable, if infected with Coronavirus.

Further information can be found on our COVID-19 Employee Privacy Notice.

Key workers and bus services

Personal data is being collected to determine how the changes to bus services have impacted on essential travel arrangements.

More information can be found on our Coronavirus pages.

Community Response Fund

Personal and business data is being collected in order to assess an application for funding from the Community Response Fund. The focus of the fund is to offer community organisations emergency funding to respond to issues in the community as a result of Coronavirus.

Applications will be considered from groups who show they are providing a service or initiative that benefits others in their community directly in relation to responding to this emergency.

Any group based in Cheshire West and Chester Voluntary organisations, community groups, small charities and other not for profit organisations can apply for the funding.

Test and Trace (public venue)

Personal data is being collected in order to respond to the NHS Test and Trace service if required for contact tracing and the investigation of local outbreaks.

Further information can be found on our Test and Trace (Public Venue) Privacy Notice.

Local contact trading service for Test and Trace

Personal data is being collected in order to deliver a Local Contact Tracing Service.

Further information can be found on our Local Contact Tracing Services for Test and Trace Privacy Notice.

What personal information do we hold?

We only collect and use the minimum amount of personal information required when delivering a service to you.

Wherever possible we use non-identifiable personal information.

The service may use some or all of the personal information below:

information about you, this could include your name, address, date of birth
national identifiers such as NHS number, National Insurance number etc.
information about your family
details about your lifestyle and social circumstances
physical or mental health details
Social Care support outcomes

We get most of this information from you, but we may also get some of this data from:

Central Government Agencies
Other Local Authorities
Health and social care providers
Police and probation services
Members of the public (referrer)
Commissioned partners
Family members

How do we use your personal information?

We use your information for one or more of the following reasons:

Deliver the service, or handle your query
To plan and improve the services we offer
For research, however this would be in anonymised form unless we ask for your consent to use your personal information for this purpose

Who else might we share your personal information with?

Sometimes we may need to share your information, but we will only do so where it is necessary or required by law. We will only share the minimum information for each circumstance.

We may sometimes need to share some of your information with:

Health service providers including NHS Agencies (GPs, Hospitals, Ambulance, Health Visitor, Mental Health Services)
Education providers
Care providers, e.g. day care, domiciliary, residential
Government Agencies (e.g. Department of Health, Department of Work and Pensions)
Support groups for people with disabilities
Local Government
Prepaid card providers
Direct Payment Support Services
Housing associations
Technology assistance providers

What is the legal basis for our use of your personal information?

Most of the personal information we process is provided to us directly by you, under the General Data Protection Regulation (GDPR), the lawful bases we rely on for using your personal information are:

We need to protect your vital interests (GDPR Article 6 (d))
We need it to perform a public task (GDPR Article 6 (e))

When we collect data about your health, we also rely on the following lawful basis:

We need to collect it for public health (GDPR Article 9 (2) (i))
We need to analyse your information (GDPR Article 9 (2) (j))

Where will we store your information?

Your information will be securely stored on our network.

How long will we keep your personal information?

We will only use your personal information whilst delivering the service to you and to deal with any questions or complaints that we may receive about this, unless the law requires us to keep it for a longer period.

If we need to use your information for research or reports, your information will be anonymised and any information taken from notes (hand written or typed) during any consultation sessions will be securely destroyed. The information will continue to be used in a summarised and anonymised form in any research reports or papers that are published. The anonymised information in the papers may be of historic interest and may be held in public archives indefinitely

Your rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

To make a request follow the instructions on our Data protection for you page.

How to complain if you are unhappy about how your data is used

You can complain directly to our Data Protection team by email or post.

Email: dpo@cheshirewestandchester.gov.uk
By post: Data Protection Officer, The Portal, Wellington Road, Ellesmere Port, CH65 0BA

You also have the right to complain to the Information Commissioner’s Office using the following details:

Online: Contact the DPO
By post: The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113

Further advice and guidance from the ICO on this issue can be found on the ICO website.

Will my personal information be accessible outside the UK?

Should the transfer of personal information outside of the UK become necessary, it will only take place if permitted by law, and then only where there are appropriate safeguards in place to protect the personal information.

Your information is stored within the UK.