How to make an official complaint
Types of noise the Council can help with
We will investigate ongoing or regular noise problems. If the noise is a one-off or limited in duration, for example, a party, it is unlikely we will be able to help you. The exception to this is alarms.
Other examples of noise that we are unlikely to help with are:
- children playing, for example in a garden, public space or park
- babies crying
- voices unless it is unreasonably loud or at unreasonable times
- everyday domestic noise, for example washing machines, vacuuming, mowing lawns, boilers
- rowdy behaviour outside – this is a police matter
- traffic noise including essential roadworks and maintenance
- railway noise including essential maintenance
- aircraft noise
