Sandy Lane, Chester

Since July 2018, the boundaries of Severn Trent and Dee Valley Water aligned to the border between England and Wales. Dee Valley Water changed name to Hafren Dyfrdwy and provides water services to customers living in Wales. People in Chester then moved to Severn Trent and customers receive a water-only service from Severn Trent. Welsh Water is responsible for the wastewater service in the area. United Utilities and Hafren Dyfrdwy borders are also very close by. 

The water treatment works at Boughton, on the outskirts of Chester, has been treating water from the River Dee and providing drinking water for the people of Chester for the last 160+ years. 

Since 2018, Severn Trent has invested over £4.5m in network improvements in the local area, to help stop future leaks, improve water quality and provide our customers in Chester a more reliable supply now and for the future.