Accessing your records

Social care records

We keep information about our work with people who use our services and about people who provide services. This information is kept in records that may be in writing as a file or on a computerised system.

Information that we keep helps us plan and provide the right service for individuals, helps us to develop future services and for the purposes of carrying out our statutory functions.

Who we share records with

We work as a team with health, education, probation, police, housing authorities/housing associations and others. In these instances we may need to share relevant information.

Information will only be shared with people and organisations that have clear standards of confidentiality themselves.

We also provide statistical (non-identifiable) information to central government and other agencies, which helps us to improve services for the public.