Carers

A new integrated carer service was launched in May 2018 and supports Cheshire West and Chester residents to access a range of carer support services from seven local organisations.

Key features include the following.

• Community-based services with universal access for people who have caring responsibilities.
• One single point of access to carer support services.
• A fully integrated approach to make sure carers have access to both generic and specialist support across the borough.

To make sure accessing the range of community activities and services available is as simple and straightforward as possible, the new model has a single phone number and point of access, as well as clear referral pathways between those who provide services. This will help carers to better navigate the system and allow professionals to clearly signpost and refer. If people’s needs change, they will be seamlessly referred between providers to make sure their needs continue to be met.

If you are a carer, or someone working to support carers, and would like to find out more information,, you can contact the service:

• Phone: 0300 102 0008 (Monday to Friday, 9am-5pm)
• Email: advice@cheshireandwarringtoncarers.org
• Cheshire West Carer Support website