About us

We’re an in-house care service at Cheshire West and Chester Council and deliver a range of flexible and
responsive support for people with learning disabilities and autism and older people, including those with
dementia.

We provide services in the heart of the community across west Cheshire, making a real difference to the people we support.

Accreditations and standards

• We are an accredited Disability Confident Employer.
• Our regulated services are inspected by the Care Quality Commission (CQC) and National Autistic Society.
• Both our regulated and non-regulated services are subject to audits by Cheshire West and Chester Council.
• Our financial accounts are subject to statutory annual audits and approval by locally-based accountants.
• We have long-standing, good working relationships with the local trade unions, including Unison and GMB, and an ongoing commitment to the Cheshire West and Chester Local Living Wage and Unison’s Ethical Care Charter.
• We have our own internal Quality Assurance Framework and carry out unannounced spot checks and audits of our services
• We have a Risk Management Framework and Corporate Risk Register, which is monitored regularly.