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Ordering certificates

Certificates are exact copies of the record made by the registrar at the time of the birth, marriage or death. We can provide certificates for most events that took place in Cheshire West and Chester district.

If you wish to purchase a marriage certificate and you were married in a church in Cheshire West and Chester please contact us on 0300 123 7037 to check that we hold the record.

Certificates from adopted entries

If you have already been legally adopted and require a birth certificate you can find further information on the Gov.UK website.

  • Adoption records 
  • Telephone: 0300 123 1837
  • By post: Adoptions Section, Room C202, General Register Office, Trafalgar Road, Southport PR8 2HH

Family history

If you wish to order a certificate for family history purposes please visit the family history page on this website.

If you would prefer not to use the family history online site or if you are applying for a more recent (post 1950) certificate, there are three ways to apply.

By email

Download and complete the application form below and return it by email.

Please note
We will shortly be linking to an online payments facility. In the meantime, we will need to contact you by telephone to take the payment by credit/debit card before your application can be processed.

If you live overseas you must contact Chester Register Office on 0300 123 7037 before sending your application form by email, as we are unable to call international telephone numbers.

By post

If you wish to order a certificate by post please include a cheque or postal order for £12.50 made payable to ‘Cheshire West and Chester’. You must also provide the following information.

  • Birth: full name at birth, place of birth, date of birth, both parent’s names and mother’s maiden surname if applicable
  • Death: full name of the deceased, place of death, date of death, and age at death
  • Marriage: the names of both parties and the place and date of the marriage

Remember to include a contact telephone number and your full postal address.

In person

To order a certificate in person you should visit Chester Register Office and complete an application form, payment will be taken at the time of application and we accept most credit/debit cards, cash or cheque (if supported by a bank guarantee card).

How long will it take

There are two types of certificate applications:

Standard Service certificates

Standard Service certificates will normally be available for collection or posting after 24 hours (Monday to Friday). If posted, certificates will be sent by Signed for first class post at an additional cost of £2.50.

Fast Track Service certificates

Fast Track Service certificates will normally be available for collection or posting within two hours. Applications made after 2pm will be processed the following working day.

If posted, fast track certificates will be sent either by:

  • Signed for first class post at an additional cost of £2.50
  • Royal Mail Special Delivery Guaranteed at an additional cost of £7.50

Certificate costs

The cost of a standard certificate is £10, plus postage of £2.50 if you would like it to be posted (first class signed for) to an address in the UK or £3 if posted aboard (standard air mail). The fast track service costs an additional £10.

Other districts

If the event took place in another district you should visit the websites below for further information.

You can find a Register Office on the Gov.UK website.

You can apply to the General Register Office which holds records for all of England and Wales.

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