Chester's Grosvenor Museum is a hidden gem say Visit England

Throughout the museum, the team are welcoming and eager to assist. All staff are approachable and passionate about the museum's collections. They often offer interesting anecdotes or additional context that enriches the understanding of Chester's history.

Their enthusiasm for the museum's mission and dedication to ensuring visitors have a memorable experience make them a standout assessment aspect.

The cleanliness assessment noted: The cleanliness across all assessed areas is commendable, contributing to a pleasant and comfortable visitor experience. The museum is well-maintained, with litter-free floors, dust-free exhibits, and clean, well-kept toilet facilities. The public areas, including the entrance foyer and galleries, are regularly cleaned, ensuring a tidy and welcoming environment.

Even in busier areas, such as the Roman galleries and period rooms, the attention to cleanliness is evident. This high standard of upkeep enhances the museum's overall enjoyment, allowing visitors to focus on the exhibits without distraction.

The assessor summed up his visit as – ‘The Grosvenor Museum is a must-visit for anyone interested in Chester's past. Its blend of historical, cultural, and artistic exhibits that offers something for everyone, making it a thoroughly enjoyable and educational experience’. He brought along a junior assessor, his 12-year-old son who was just as enthusiastic. He was particularly captivated by the Changing Landscape of Snowdon exhibition.

The assessment follows a recent survey by Visit England placing the Grosvenor Museum in the top 20 of the most visited free attractions in the Northwest. Congratulations to the entire team for managing, in the assessors words ‘a hidden gem a short walk from Chester's famous City Walls’. The report added some useful suggestions for improvement that I’m sure the team will action.