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Enabling Great Lives: Our Adult Social Care Strategy for 2024-28

Vision: To enable people to live great lives and to support our communities to thrive

Core purpose: To provide the care and support people need, in the place they call home, delivered by a skilled and compassionate workforce. This includes supporting carers and working with partners and communities to ensure safe, high-quality, person-centred services - all while putting what matters to people first

The demand for Adult Social Care services is growing and many people are needing more complex care and support.

This strategy looks at the current demand for services and aims to help individuals live life on their own terms, building on the existing work taking place across Adult Social Care and supporting upcoming transformation programmes as part of a community-led support model.

A wide range of engagement has taken place through the Future of Adult Social Care Commission and a public consultation to help shape the strategy.

Achieving the vision is a shared challenge and we will continue working with partners and people with lived experience to best meet people’s needs.

Commitments and principles

Our strategy is built on insights from the coproduction and engagement effort, highlighting the need for:

  • a person-centred approach that adapts to changing needs and circumstances
  • genuine listening to make ‘nothing about us, without us’ a reality
  • opportunities for social engagement for those unable to easily leave their homes
  • funding for local organisations that provide community-led support
  • increased support for carers
  • a localised approach to the support we provide.

We are committed to:

  • involving people partners, and the community in shaping solutions
  • streamlined, joined-up processes with decision-making close to the person
  • shared values and principles across all partners that support people locally
  • strengthened professional autonomy with peer support for decision-making
  • listening to people with meaningful conversations to understand what matters to them
  • a culture of trust and shared responsibility that encourages positive risk-taking
  • brave leadership that supports innovation and models community-led support principles.
  • holistic, collaborative teamwork among professionals
  • capturing learning and evidence of impact to inform continuous improvement.